Basics

Getting Started with the Rental Search Tool

Welcome to the Rental Search Tool (RST)! This guide will help you get up and running quickly so you can start finding housing for your participants.

Who the Tool Is For

The Rental Search Tool is designed for:

  • Case managers working with participants seeking housing
  • CoC (Continuum of Care) staff coordinating housing resources
  • Partner organizations assisting with housing placement
  • Housing navigators and outreach workers

Whether you’re in the office or out in the field, RST helps you quickly identify available rentals that match your participant’s needs.

What Problems It Solves

Finding available, affordable housing can be time-consuming. The RST addresses these common challenges:

  • Quickly finding available units — No more calling around to check availability. See what’s on the market right now.
  • Filtering by criteria — Search by price, bedrooms, location, pet policies, and more to match participant needs.
  • Standardizing the search process — Everyone on your team uses the same reliable data source.
  • Reducing duplication of effort — Save and share search results instead of starting from scratch.
  • Mobile-friendly access — Use the tool in the field on your phone or tablet.

Before You Start

Make sure you have the following ready:

1. Your Login Credentials

If your organization requires authentication, ensure you have your login information ready. Contact your supervisor if you need access.

2. Participant’s Key Housing Needs

Before searching, gather this information from your participant:

  • Budget — The highest rent amount permitted by program guidelines, income, or your target budget.
  • Bedrooms needed — Based on household size
  • Location preferences — Specific cities, neighborhoods, or proximity to transit/services
  • Must-haves — Pet-friendly, accessible features, parking, etc.

3. A Stable Internet Connection

The RST works best with a reliable internet connection. If you’re working in the field:

  • Use your mobile data if Wi-Fi isn’t available
  • Consider downloading key information before heading out
  • The tool will save your filters so you can resume your search later

Quick Start Guide

Here’s how to perform your first search:

  1. Open the Rental Search Tool in your web browser
  2. Review the map — Listings are displayed with price markers on the map
  3. Use filters to narrow down by city, price range, bedrooms, and more
  4. Click on a listing to see full details
  5. Save favorites by clicking the heart icon on listings you want to remember

Next Steps

Now that you understand the basics, explore these topics:

  • Using the Search — Learn how to use all the search filters effectively
  • Saving & Sharing Results — Keep track of listings and share with participants
  • FAQ — Common questions and answers